Our Sponsors






Blog

10 Tips to Help Your Executive Look and Sound Great on Camera

 I once watched a brilliant, polished executive turn to jelly while taping an internal corporate video. She knew the subject matter back and forth, but she was really uncomfortable on camera: she rushed and stumbled her way through the teleprompter copy, voice quivering, hands shaking.

I was confused: In meetings, this woman was engaging and smooth, but on camera, she was suddenly stiff and awkward. Why?

Simple. Cameras, lights, microphones – and sometimes a crew of onlookers – just don’t feel natural. The camera is not a live person. There’s no interaction with it, no authentic connection. So unless you’re a broadcast professional who talks into a lens for a living, it can feel really weird.

Plus, with corporate videos, there are usually other execs or staffers in the room, and their presence can put the “performer” on edge. Let’s face it: A video camera – and the crew it comes with – can turn even the best public speaker into a Nervous Nelly.

It’s your job as a corporate communications professional to help your CEO tell the company’s brand story (either internally or externally) in a compelling way. So how do we get our execs to relax, stay on point, and even enjoy being the star of the show?

Here are 10 tips to help your executive be his or her best on camera:

1) Practice on a smart phone

For nervous execs, you may want to book some time ahead of the shoot to show up in their office with a smart phone or other visual recording device, and have them practice what they’re going to say. It doesn’t matter that they’re looking into a smartphone for practice before using a bigger camera for the actual taping. All that matters is that they’re getting used to the feeling of talking to a lens instead of a human being. The screen size doesn’t matter, but the act of talking to it does. This will get them primed and ready for their close-up, and as they practice going through the motions, they will feel more at ease.

Record this practice. They can play it back to see their on-camera presence: the way their hands move, or if they have a nervous tic, or if there’s something in their mannerisms that they want to correct before taping. Practice it again and again, and work to correct any stumbling points. Most people have no idea that they tend to make a certain facial expression, eye movement, or hand gesture while talking. These are subtle, unconscious tics that can be corrected with practice, once they’re pointed out.

2) Help them understand the format

If the video isn’t being sent out live, as is often the case with many internal videos, don’t be afraid to tell the crew to stop during taping. Remind your CEO that he can simply start a sentence over if he makes a mistake. He just needs to pause, take a breath and pick it up from the sentence before – that’s all the editor needs to make a clean cut, and just like that, poof! Stumble erased.

If your CEO didn’t notice he made a mistake, but you did, then it’s up to you to tell the crew to stop, and take it again. Of course, you may not want to interrupt a long-form roundtable-type interview, because it could throw off the flow of the conversation. In that case, make a note of what he said and ask him to stay for a moment after the show, so he can re-tape that sentence, if the mistake is crucial. Editors can work magic, particularly if there is video to cover the edit. If it’s not a serious mistake, let it go, because the viewer will forgive natural stumbles in conversation.

3) Let your CEO Shine on Camera – but not literally!

Makeup is key for both men and women. Just some powder for the men – simple and easy. It does make a difference; you don’t want a shiny head to distract viewers from the message. Explain to your CEO and guests that each and every aspect of the show is being executed in a highly professional manner, and makeup is part of its flawless execution.

4) Include a host or MC

If you’re planning a long-form roundtable interview on camera, or a Town Hall, for example, try to select a host who’s familiar with the company’s products and services. A host will handle all the on-camera logistics, while directing the flow of the show. He or she can open and close the show, moderate the agenda, listen for cues from the control room, keep track of time, and much more. This makes everything look smooth and polished. There’s no guesswork for the CEO and her guests because they’re only answering questions from the host. The production flows smoothly, and the guests only need to show up and talk about their favorite content.

5) The teleprompter is your friend

In fact, it can be your best friend, even if your CEO says he hates it. Just make sure your executive gets a chance to practice with it. Timing and pacing are really important, and if he takes a few minutes to practice reading from it, he’ll feel confident in no time. The added benefit to reading from a prompter is that you know he’ll stick to the script, word for word – and that eliminates wasted time having to stop and re-tape something that was inaccurate.

Remind your executive of the need to read slowly. Even when you tell your CEO not to speed, she’ll do it anyway, because the temptation is to rush it, in order to get through it faster. She doesn’t even know she’s doing it.

6) Have the crew “roll” on rehearsal

Be sure your guests show up early and sit on the set while you check shots and mic levels. Here’s where you can loosen them up – a lot. Record this pre-show chitchat. Sometimes, they say something golden that you can use later in editing (and quite frankly, this is where some CEOs deliver their best information.) But they’re also getting the butterflies in check here. The goal is to get the guests to relax, so that their conversation has a much smoother flow. Talk about anything – if they start talking about subjects that interest them, before taping, it eliminates the stiff look and feel of having them sit around quietly waiting for the cameras to roll.

7)  If it’s possible, and appropriate, use humor during the taping

It doesn’t have to be anything over the top, but a clever observation, or a quick-witted comment can evoke smiles and laughs, and that just puts the whole “cast” at ease, making for a much more fun and engaging segment.

8) Natural is better than corporate speak

Lose the corporate jargon, and the heavy corporate voice/tone; the read should be friendly and conversational. If you have to, tape a picture of someone funny/friendly to the side of the teleprompter if it helps the subject relax and read more naturally. The goal is to have them read as naturally as possible, so it doesn’t look stiff, awkward and too corporate.

9) Clear the room

Make all on-lookers leave the room, if possible. A lot of executives will be reading off the prompter while subconsciously thinking more about who’s looking at them instead of concentrating on the work they need to perform. This can unwittingly cause them to stumble, and lose their place. Clear everyone out who doesn’t need to be there, and let your executive have some space.

10) Break up the talking heads with video Cutaways

Find time to record pictures and video that pertain to the script. These can become video cutaways that make the video more interesting, as opposed to just showing your CEO on camera for the whole time. Cutaways can also fill in when the audio works and the video doesn’t, or to mask a need for an edit. The end result is also more engaging.

Keep it short, sweet and “snackable." No one can stay tuned in to a 10-minute video anymore. Make sure there's a version that's condensed down to about 1:30; you'll have more of a chance to get your message across to employees. Some formats (like roundtable video shows) need a longer window of time. In those cases, gather as many visual cutaways as you can before the show. An editor can cut to a picture or video while the conversation flows, making the show much more interesting.

With a little bit of practice and a few small tweaks, your boss will thank you for helping her enjoy the process!

Monica Brown is a corporate storyteller for a Fortune 500 technology company. A former television journalist, she enjoys helping companies tell their brand-defining stories through video and digital platforms. Monica lives in Pearl River, NY with her husband and two children. You can find Monica on LinkedIn and follow her on Twitter @brownmonica1.

Read More

 

A Professional Speechwriter Offers Lessons from Political Conventions

Anyone who has watched even a small portion of the political convention coverage these past two weeks would realize that there are speeches and there are Speeches.

As corporate communications professionals, we are often called upon to help leaders prepare and deliver carefully crafted messages, not unlike what is done at these conventions. The topics may differ, but the concepts are similar.

What can corporate communicators learn from the orators at the conventions? Quite a bit, according to Joellen Brown, a professional communicator and chief speechwriter for Verizon's chairman and CEO, Lowell McAdam.

“I love conventions,” she says. “They’re like Bonnaroo for speechwriters.”

We asked Joellen to consider what the conventions can teach us about a successful speech. Here are some of her thoughts.

On Melania and Michelle

Two thoughts. First, plagiarism is surprisingly easy to commit. The best defense – besides good software – is having an original thought. Second, when I heard Melania deliver the purloined section, I thought, “platitudes.” When I saw Michelle Obama deliver the same lines, they were still platitudes, but suddenly they came alive through the power and sincerity of her delivery. Amazing how passion can redeem even the most banal of sentiments.

On Michelle Obama

And when that passion is married to words that paint a picture, the result is pure magic. Why did this speech stand out? Because we felt like she was talking to us from her heart. She brought us into her life (that picture of her girls getting into the Secret Service limo, of her daughters playing on the lawn of a house built by slaves). She showed us what’s at stake (vote for your children’s future). She asked for the sale (“Let’s get to work”). All in her own voice, with an emotional investment in her message that radiated across a huge auditorium.

On how to begin a speech

Aristotle was right. The first words in Bill Clinton’s speech were: "In the spring of 1971 I met a girl." No "happy to be heres," no "I’m going to tell you three things," no clearing-your-throat intros to give the audience a chance to settle in. Bill Clinton started, per Aristotle, in medias res – in the middle of things – and did what good speakers do: he told a story, with a beginning, a middle and an end … and a moral.

On the differences between men and women as speakers

Apparently on Mars you’re allowed to shout. On Venus you’re not. Just saying.

On overcoming challenges

Want to see someone wrestle cultural norms to the ground and win? Watch this: the speech Anastasia Somoza gave at the Democratic convention.

On the importance of the messenger

In corporate speechwriting, we tend to think that a speech is about the information it contains or the point of view we’re selling. But almost two weeks’ worth of speeches remind me that the most important message is the speaker herself or himself. Every time your CEO speaks without a teleprompter, or shows up in sneakers and a polo shirt, or talks in English rather than corporate-speak, or shows he/she can take a joke, it says something to the audience … not just about his or her own personality, but about the culture of your institution.

On speaking in the age of instant sharing

Speeches used to be ephemera, or at least they would live on as oral history or urban legends. But now they live on in a multitude of forms and are subject to the instant-replay, instant-analysis that we associate with sporting events. It puts even more pressure on speakers who aren’t Meryl Streep or Lebron James … or, dare I say it … Donald Trump – to compete with the pervasive celebrity culture we swim in 24x7. 

On performance

In an era when “messaging” is supposed to be conveyed in 140 characters and we’re told that people have the attention span of fruit flies, it’s good to be reminded that there’s still a place in our public discourse for The Speech: a long-form piece of writing that reveals the speaker’s intellectual concerns, vision of the future, and if we’re very lucky, his or her emotional center. But of course, it’s not just a piece of writing – a speech is also a performance. Standing in front of an audience, subjecting yourself to the public gaze, inviting scrutiny of your clothes, your hair, your voice, your mannerisms is both an intensely personal form of self-revelation and a confrontation with powerful cultural norms, many of them about gender and physical abilities. The speechwriter can help make the narrative itself successful. But only the narrator can do the rest.

Joellen Brown is the chief speechwriter for Verizon's chairman and CEO, Lowell McAdam, and leads a team of executive communicators responsible for strategic messaging, positioning and placement for Verizon's C-suite executives and for coordination of executive messaging across the company through the Verizon Speaker Bureau. Joellen is a Verizon veteran, having written speeches for the CEOs of Verizon and its predecessor companies for longer than she cares to admit.

Read More

 

Event Recap: Obtaining and Enhancing a Career in Corporate Communications

On February 24, IABC NJ, together with Rutgers University and the Rutgers PRSSA chapter, hosted a panel session on “Obtaining & Enhancing a Career in Communications.” Bob Varettoni, Director, Corporate Communications at Verizon; Sandy Charet, CEO of Charet & Associates; and Deidre Breakenridge, CEO of Pure Performance Communications, participated on a panel to offer advice for PR students and professionals.

Each panelist had about 10 to 15 minutes to discuss the most important career advice based on their own professional experiences. Here are the highlights of our panel session, as posted on Deidre’s website.

Read More

 

FIND A UNICORN AND TEACH IT TO FLY, FEB. 24 AT RUTGERS

By Bob Varettoni

Observing George Washington’s birthday today, I can’t tell a lie:

When my colleagues on the IABC-NJ Board, Kristin Federico Nestor and Jeryl Turner, first suggested a professional development event called “Obtaining and Enhancing a Career in Communications,” I thought a more honest title might be “Finding a Unicorn and Teaching It to Fly.”

After all, great comms jobs are hard to find and harder to excel at. And the ever-changing nature of what a career in communications looks like these days is not for the faint of heart.

But Kristin and Jeryl are fearless — and well-connected. They’ve lined up two of the industry’s best to lead an informal panel at the Rutgers University School of Communications & Information in New Brunswick on Wednesday evening, Feb. 24.

When it comes to “obtaining a career in communications,” there’s no better expert than Sandy Charet, who has been recruiting for the PR and corporate communications industry for over 20 years. As president of Charet & Associates, based in Bergen County, she has led her firm to grow along with the changes and developments in the communications industry. She regularly places top talent in fields such as digital content, integrated marketing, social media, employee engagement and corporate social responsibility.

When it comes to “enhancing a career in communications,” there’s no better expert than Deidre Breakenridge. If you were at IABC-NJ’s spring social last May, you know she’s an entrepreneur and the CEO of Pure Performance Communications. A 25+ year veteran in PR and marketing, Deidre is the author of five Prentice Hall and Financial Times Press books. Based in New Jersey, she speaks nationally and internationally on the topics of PR, marketing, branding and social media.

As keynote speaker at our chapter’s spring social, Deidre asked, “Are You the Modern Day Communicator?” She stressed that the future of communications is now, and emphasized how as communicators we must drive that future. Sandy has also been a friend to our chapter. At a career development seminar this past July, she encouraged the audience to work with purpose and passion, pointing out how job candidates are often more concerned about salary and title. She closed with a favorite quote from Confucius: “If you choose the job you love, you’ll never work a day in your life.”

I’ll have the pleasure of joining Sandy and Deidre on the panel at Rutgers on Feb. 24. I plan to provide the perspective of someone who has been lucky enough to have spent a long career in communications. I’ll likely mention the value of professional development, and the value of organizations such as, well, IABC-NJ.

With constantly updated skills and a supportive professional network, you may find that building a career in communications really isn’t unicorn-impossible. It does take some work, though. It might be right up there in difficulty with finding true love and making it last.

But I know that’s possible too. After all, I was reminded of this just yesterday, on Valentine’s Day.

Read More

 

THE ART BEHIND SELECTING THE RIGHT SPOKESPERSON

Cutting through all the clutter is no easy feat in today’s connected world. If you want to reach your target audience, you’ve got to be strategic and maximize every opportunity. Eric Wright and Mike Bako of DS Simon Media recently shared valuable insights on the art and science of selecting the right spokesperson to represent your brand.

Authenticity is key.
Your spokesperson needs to have relevance and a connection to your campaign that goes beyond money. They also need to be comfortable with your product or brand.

Negotiate important details during contracting.
Make sure you and your spokesperson are on the same page when it comes to your media strategy.

  • Will your spokesperson be able to travel to a particular location?

  • Do they have any time, health, or other restrictions that could limit their availability for certain activities (i.e., media tours or meet-and-greet sessions)?

  • Are there ways to leverage the spokesperson’s availability to support internal communication initiatives for employees?

Practice makes perfect.
Always test your spokesperson to make sure they are camera ready. Provide talking points and have your spokesperson practice them until they sound natural. Take the opportunity to tailor the messages for local media markets. Also, spend time rehearsing sound bites for trade and print stories.

Be strategic when pitching to producers.
Highlight the visuals you can provide to maximize the appeal of the story, like the location, costumes, or props. Emphasize any personal connection your spokesperson has to the local market.

If you anticipate producers will want to talk to your spokesperson about other topics during the interview, discuss this prior and ask them to set aside 30-45 seconds of the interview for your messaging.

Take advantage of seasonal tie-ins and current events.
Consider when your campaign will run and how you can tie-in themes or current events to maximize relevance. Just make sure your spokesperson has a strong connection.

Capitalize on your spokesperson’s signature.
Is your spokesperson known for having a unique way of dressing or communicating? Do they have a compelling personal story to tell? If so, incorporate these elements into your campaign in a creative way.

Be ready to handle crisis situations.
Always have a backup plan in case negative coverage appears about your spokesperson.

  • Think about shifting your story to other elements of the campaign.

  • When necessary, pitch an alternative spokesperson. This is especially important when your spokesperson is synonymous with your brand (i.e., Progressive Insurance, Subway).

Leverage your media results on social media channels.
Share media clips to expand the reach of your campaign. This action will support future efforts by providing “proof of concept” to producers and highlighting the appeal of your spokesperson.

Thank and promote media outlets that ran stories about your brand. They’ll appreciate your sense of reciprocity.

Link to presentation: IABC FINAL Spokesperson Selection Presentation.

You can reach our presenters.

Our thanks to IABC member, Suzanne Grogan for writing this event summary.

Read More

 

HOW TO AVOID GLOSSOPHOBIA! OR “PROFESSIONAL TIPS ON BECOMING A MORE ELOQUENT SPEAKER”

Once a child begins to talk, they are “coached” to be polite, look the questioner in the eyes and speak clearly and loudly. Somehow as we grow older, this most natural of activities can become something that we dread.
Katie Karlovitz, an IABC web-caster and principal of On Speaking Terms, recently provided a wealth of knowledge on preparing yourself for public speaking (large and small groups) and interviews.

1. Know your audience. Ask questions to calibrate your message. Who exactly is out there?

  • How many are there?
  • What generation (age range) are they?
  • What’s the gender ratio?
  • What’s the average educational level?
  • Are they here because they want to be?
  • Her mantra is: It’s not about you; it’s about your message. 

 

2. Be prepared.

The better prepared you are, the better your delivery will be. Don’t fake the preparation or look at your notes for the first time on the way to the event. When you’ve done your homework, you’ll have the power of stage energy.  Without it, stage fright. It’s entirely up to you.

Don’t forget to ask about the room you’ll be presenting in. One of the biggest wild cards for speakers is the room and the audiovisual setup. Leave nothing to chance.  Ask to see photos of it so you know what to expect.

3. Have a secret.

Everyone has something already going for them that they can use to help them when speaking in public. When you know what yours is, you can anchor the heart of your message in that quality. For example, you’re good with facts and see how they fit into the overall picture; you can tell an entertaining story to get your points across; you look and dress well – you are healthy and it shows or you’re confident in your work or subject matter.

4. Men and women communicate differently.

We need to be aware of those differences and communicate accordingly.

5. Write for the spoken word, not the written one. They are similar yet entirely different.

Less is more.

One final note, “Be yourself; everyone else is already taken!” – Oscar Wilde.

Karlovitz slides IABC-NJ – FINAL.

Look for Katie’s soon-to-be published book, Blaze Away; Dynamic Presenting & Speaking Skills for Everyone that details her coaching technique, and is highlighted by client stories of remarkable results.

katie@onspeakingterms.com

Onspeakingterms.com

https://www.linkedin.com/in/karlovitzkatie

@Katie4speaking

On Speaking Terms with Katie Karlovitz

Read More

 

PRESENT YOURSELF – TIPS AND TRICKS TO BECOMING A MORE ELOQUENT SPEAKER

Join IABC NJ and Katie Karlovitz, founder of “On Speaking Terms” who will be compressing her four week IABC webinar series on Professional Communications Skills into an interactive workshop.

The program covers the basics of live presenting including on-camera technique and podcasting along with styling choices and nutritional support for the speaker.

To help tailor the presentation, please fill out this questionnaire and return to katie@onspeakingterms.com no later than Tuesday, November 3, 2015.

Join the event.

Join IABC today to take advantage of member only rates!

About Katie

At the heart of it all, I love to coach and to encourage people to speak up and be heard. My technique stems from lessons learned as a professional actress, director and narrator. They are classic lessons made contemporary for modern audiences. My upcoming book, Blaze Away; Dynamic Presenting & Speaking Skills for Everyone outlines the technique, highlighted by client stories of remarkable results.

Please join Katie and peek behind the curtain on a sometimes-scary subject.

Read More

 

SPECIAL STUDENT RATE FOR IABC HERITAGE REGION CONFERENCE

Students can attend the entire session on Sunday October 18 for $20

Hear the latest thinking from communications leaders

If you’re a student interested in a communication-related field, you’re in luck. The IABC Heritage Region Conference, held this year from October 18 – 20 in Baltimore, is offering a special discount for student attendees.
Attending the conference will give you access to communication leaders, thinkers and doers who can challenge, stretch and motivate you to make the most of current and upcoming opportunities in the communications field.

Network with communication professionals from across the region

The conference attracts a diverse group of top-tier professionals in a variety of communications professions. You’ll be able to make meaningful contacts by utilizing the opportunity to network with professionals and connect with peers.

Challenge yourself

The IABC Heritage Regional Conference is a high-level forum designed for communications, public relations and marketing practitioners of all levels. Spur your creativity and generate innovative ideas with some of the leading thinkers and communications leaders in the region. This year’s conference promises great opportunities through keynotes and interactive sessions that will engage your communications muscle, refine your practice, and help you shape your career.

Student discounts apply throughout the conference

Students are encouraged to stay for the full conference, Oct. 18-20, for a discounted fee. The full conference provides students with a wide-array of communication topics to explore alongside communication professionals from around the Midwest and East Coast.

For more information, visit the conference website section on for students. or contact Marie Kilbane Seckers, IABC Heritage Region’s student relations chair.

Read More

 

GO SET A CALENDAR REMINDER: ANN WYLIE’S WRITING WORKSHOP, SEPT. 21

By Bob Varettoni

Have you read the recently published Go Set a Watchman? One of my favorite writers, Harper Lee (see here), had originally submitted this novel for 
publication in 1957.

Her editor, Tay Hohoff, was enamored by the childhood flashbacks in the novel, and she recognized Ms. Lee’s obvious talent. But Ms. Hohoff also recognized a weak plot, and she encouraged the extensive re-write that eventually became To Kill a Mockingbird.

The two novels offer the same voice, many of the same characters and the same writing style (take that, Truman Capote), but they are vastly different in their appeal and impact.

Every writer needs an editor, and every great writer craves constructive criticism.

That’s why I’m excited our IABC-New Jersey chapter is sponsoring a writing workshop by none other than Ann Wylie on Sept. 21, 2015, on the Fairleigh Dickinson University campus.

Ann, who would no doubt delete the “none other than” in the previous sentence, is the author of more than a dozen learning tools that help people improve their communications skills, including RevUpReadership.com, a toolbox for writers. She also helps communicators find new inspiration. Her bio itself is an interesting read, including the highlight that “Ann’s popular writing workshops take her from Atlanta to Amsterdam, from Boston to Brussels, from Hollywood to Helsinki, and from Portland to Paris.”

And, on Sept. 21, she’ll bring her writing workshop to Madison, N.J.

Sign-up information and details are posted on Eventbrite, and we are offering tickets for this full-day workshop at below-market prices (especially for IABC members). It promises to be a great kickoff to another great season of professional development events sponsored by IABC-New Jersey.

The best part? This is the kind of professional development program that can benefit everyone.

Even the next Harper Lee.


Bob Varettoni is VP-Finance for IABC-New Jersey.

Read More

 

MERGERS/ACQUISITIONS: STRATEGIC COMMUNICATIONS PLANNING

A proposed marriage, where one partner might be on the fence or even openly hostile to the prospect, can be a lot like a merger or acquisition – a topic explored by a panel during an April 8 professional development program presented by IABC New Jersey. The program, “Mergers and Acquisitions: Strategic Communications Planning,” presented by IABC NJ on April 8, at Fairleigh Dickinson University.

An audience of communications professionals and students from FDU’s corporate communications program were entertained and informed by a panel of three M&A experts, who also engaged in a lively Q&A session following their presentations.

It’s important to remember there’s a difference between a wedding and a marriage, said panel moderator Kristina DiPalo, founder and principal, Elysian Communications LLC. Similarly, a merger or acquisition culminates like a wedding but the culture and relationships involved in the new union must continue to be cultivated, as in a marriage. She identified four stages of a merger or acquisition:

  • Launch Preparation – the 60 days before the countdown.

  • Countdown to Close – the final 30 days before closing.

  • Working as One – the first 60 days following closing.

  • Operating as One Culture – the 60 to 180 days following closing.

“Don’t over-focus on Day 1,” DiPalo said. “Each stage is equally important. Sometimes, companies ease up on the gas too soon after a merger or acquisition. That’s the period to lean in, to communicate more to maintain continuity.”

A merger or acquisition, she continued, “is one of the few times you have the complete attention of senior leaders, so take advantage of the opportunity to strengthen your communications functions. Communicate through a range of media … and experiment with social media. Find as many opportunities to be transparent and build trust.”

Panelist Stacy Quinn, director of internal communications, Black Rock, said it’s essential to give employees the opportunity to be part of the conversation by engaging them in two-way communications through a variety of media, including:

  • An online Q&A site

  • Various events and gatherings

  • “Rounding,” where senior leaders make the rounds by walking through work areas and talking with employees about their concerns and listening to their feedback

  • A candid senior leader blog

“Be sure to provide timely answers,” Quinn said. “And leverage the feedback to improve the transition.”

In addition, she suggested the newly combined organization  think about its employees into distinct audiences and identify the transition’s likely emotional impact on them – from rank-and-file employees who might lose their jobs and their understandable apprehension to longtime employees who, fearing dramatic change, might need help moving on.

Panelist Stuart Katz, president and executive producer, Elm City Communications, offered some key steps on “how to avoid a migraine,” including:

  • Manage expectations related to speed, quality and cost

  • Determine the approval process for communications – and get it in writing

  • Use technology to simplify the process. Wistia, for example, is useful software to garner feedback for a video before its release when preparing, for example, to communicate a merger or acquistion. [more needed here perhaps … such as, a pre-merger video, or a Day One video]

By exercising transparency, Katz said, “Employees will understand the thought and rigor used to drive the transition.”

In summing up her thoughts, DiPalo said, “Ultimately, employees and customers are not only the most affected, they’re the ones who will decide if the merger or acquisition is a success or failure.”

 

Click here to view Kristina DiPalo’s presentation

Click here to view Stacy Quinn’s presentation

Click here to view Stuart Katz’s presentation

 

 

Read More